After all the accolades Taro's been getting, my girlfriend and I were excited to finally try it last night. Arrived around 9:30, and were pleased to be seated immediately. Waiter was very nice, recommending a good sake and answering menu questions. GF and I ordered a salad and miso, respectively, then an ohitashi appetizer; I ordered three rolls, she the chirashi and the fried oyster roll some chowhounds have raved about.
Within a couple of minutes, the salad and miso arrived. so far, so good. Three minutes after that--1/4 of the way through my miso--two of my three rolls were set down in front of me. Two minutes later, my third roll. no sign of the ohitashi appetizer, no sign of my girlfriend's food. Odd, we thought, but maybe they would just send out the food as it was prepared. I ate a couple of maki pieces, as did my girlfriend, and we waited for everything else.
After about ten minutes, he apologetically brought over the ohitashi, claiming he had almost forgotten to put the order in. Then, before we could inquire about her food, he disappeared. We saw him speaking animatedly with the sushi chefs and one of the kitchen chefs, and assumed he had realized his other mistake and rectified the situation. So we waited, and both picked a little at my food.
And waited some more.
After another ten or fifteen minutes--more than twenty minutes since my entree had inexplicably been rushed to the table--we were finally able to get the waiter's attention, and inquired as to the whereabouts of my girlfriend's food. He had no answer, so we (understandably frustrated) asked for the bill. He comped my GF's sake, and apologized for his oversight; this is all well and good, but c'mon--when two people sit down, and only one person receives his order, that goes far beyond a comped drink and an apology. While the food we ate was quite good (delicious asparagus tempura maki special, at least for the first few minutes it sat there), it's safe to say we won't be heading back to Taro for some time. It's a shame, too, as the entire staff was nice and we were quite happy for the first fifteen minutes of our "meal." Back to Osaka with us.
P.S. Inexplicably, when the bill came, the churashi was written down, but the fried oyster roll--which the waiter and my girlfriend had *talked about in detail* when she ordered it--was not.
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