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San Francisco Bay Area

Steps of Rome in SF: tourist trap, bad food, RUDE staff

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Steps of Rome in SF: tourist trap, bad food, RUDE staff

Marco | Aug 30, 2002 12:54 PM

I've had such a bad experience at Steps of Rome, and heard
so many negative opinions afterwards, that I feel I
need to share my experience.

I wasn't expecting a classy place, but the lack of
manners of the waitstaff was beyond belief.
After sitting down, when we said we just wanted some
coffee and dessert they gave us a mean look and told us
very impolitely to "go order that at the bar".

We should have left right away, but instead we decided
to order some antipasti because we wanted to stay
seated. When my friend asked for mineral water, the
waiter kept asking "do you want water with bubbles or
wine with bubbles" as she was stupid or something. He
then tried to hardsell us some wine.

When the bill came and I tried to pay by card, the
waiter whispered something in my ear (I could smell his
less-than-perfect breath). When I asked him if he could
repeat please he gave me another mean look and
whispered something to my friend's ear, but she also
could not understand a word. So he angrily WROTE IN
HUGE CHARACTERS on the tablecloth the words "CASH ONLY"
with a big arrow pointing to the check, and left
without a word.

I have been to hundreds of restaurants in many parts of
the world and I have never, ever been treated so badly.
Several people told me they had similar experiences.

In summary, Steps of Rome may the perfect place
for drunks trying to quench their hangover on a Friday
night or tourists willing to be mistreated by a bunch
of rude, dumb, juvenile, insulting waiters who hit on
women customers with cheesy lines in Italian that no
self-respecting italian woman would listen for a
second, and eat bad food while listening to bad loud
music, but it's definitely not the place to go if you
are looking for a decent, respectful, professional
service.

Don't waste your time here, there are tons of great
Italian places in the city. I will certainly not go
there again.

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