Restaurants & Bars

Spice in Pittsfield disappointing again

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Spice in Pittsfield disappointing again

cheferella | Mar 12, 2007 07:37 PM

I just got back from dinner at Spice in Pittsfield. I had dinner there the second day they were open (there's a previous post). Unfortunately, many of the problems they had on their second day are still present. The service is still unmercifully slow, although a bit more organized than on my previous visit. It took 20 minutes to get 2 glasses of wine, a cosmopolitan and 2 sodas, with the restaurant less than a quarter filled and the bar empty. We ordered and it was easily half an hour before we got our salads. My salad was actually very good (the arugula with goat cheese) but my fiance's mixed greens with sherry vinaigrette seemed to be dressed with only oil--someone forgot to stir, perhaps?! It was almost an hour after we finished our salads before our entrees arrived. We were a party of six, and the server took at least ten minutes to get six entrees on the table. As was true the first time I ate at Spice, the only thing even vaguely warm on the table was the bread--all of our entrees were lukewarm at best. I had hanger steak with french fries and spinach and everything on the plate was stone cold, and cold french fries are nasty indeed. I even tried digging down to the bottom of the pile of fries, but they were cold throughout. The server didn't come back to check on us for quite some time and by then I wouldn't have sent the food back, as we had already waited so long. The server did offer to bring us some new french fries, which came out piping hot. I believe that the cold food is a service issue, as for the food to be as cold as it was when we got it, it had to have sat in the kitchen for a very long time. One person at the table had dessert, a Chambord Ring Ding, which was quite tasty. To their credit, the owner did come over after the server brought the check. She apologized, and took our drinks and dessert off the check. While grateful for the apology, after having the cold food experience twice at this restaurant, I will never go back to their dining room.

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