Probably among the worst service experiences Ive ever had and, at $95/person for food thats comparable to a dozen other places, definitely the worst value. My friends and I will never go again.
Went to Sparks last night in a party of 3, and after below-average service the whole night (water glasses going un-refilled and bread plates empty for long periods), after serving desert the waiter CONSCIOUSLY ignored us for 45 minutes (never looked at us at any time, and always turned his back to us when he passed by or served the tables near us).
To get the check one of my colleagues finally had to yell Sir loud enough where he couldnt ignore us (at that moment, he was within touching distance for what must have been the 5th time during the final 20 minutes, when we were actively focused on getting his attention).
The place was not very busy, and our waiter routinely serviced the tables near us. I can only guess management was trying to send us a stay away message, since we didnt order high margin items like bottled water or wine.
We were hardly wallflowers, though. Our table of 3 ordered 3 drinks, 3 appetizers (2 being the highest-priced), 3 main courses (2 again being the highest-priced, ex-lobster), 1 side dish, 1 salad, 1 desert, and 2 coffees. The check (including about a 16% tip) came out to $95/person.
If no message was intentionally being sent, the place is incompetently managed for its price point (theres no excuse for bad service if the place isnt really busy).
Either way, a stay away message was received loud and clear. (This isnt the first time Ive had bad service at Sparks, just the final straw experience.)
Had the lamb chops, hot crabmeat and scallops appetizer, and mushroom caps side dish. Nothing special with any of the dishes (didnt ask my friends about their meals).
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