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The Signature Room at the Hancock


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Restaurants & Bars Chicago Area

The Signature Room at the Hancock

frankiewickerpark | | Aug 21, 2007 10:13 PM

Haven taken countless out-of-town guests to the Signature Lounge for an afternoon toddy and a view, my hubby and I decided to try the restaurant last weekend. It was extremely disappointing.

I ordered grilled prosciutto wrapped buffalo mozzarrella for an appetizer. They were kind of cubed and served on a skewer over a dessert bowl which made it extremely awkward to eat. The prosciutto was pretty much cold on three sides and overly grilled on the other. Hubby ordered lobster bisque which was average and a little on the salty side.

For an entree, I ordered broiled pork belly which was way over-cooked. When I asked the server for a suggested wine pairing, she looked befuddled which I thought to be odd for a restaurant serving $30-50 entrees. Hubby ordered a filet. We both ordered white cheddar potatoes for a side. The potatoes were nearly raw and the cheddar sauce had the consistency of broth. We sent both orders back (sending food back is a rarity for both of us - I can't remember the last time I did that). We traded those in for the saltiest mashed potatoes we've ever eaten. I started to call it the Salt Room by the end of the meal.

The service was not what you would expect for a higher-end restaurant. The server seem uninformed and disintersted. Little things like not refilling waters glasses or folding napkins when either of us left the table for a break.

Picky I know - but when we're spending $200 on dinner, we expect more of an experience. Perhaps we were so diappointed in the quality of the food that the lacksidasical service was the icing on the cake. In a nutshell, other than the view, this pick was one big belly flop.

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