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Service at Zabar's?


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Service at Zabar's?

MikeG | | Apr 29, 2008 09:40 PM

I hesitate to even post this since I've loved the place since I was a kid, but I'm wondering whether I just had a freakish, sunspot-related experience there today or whether something's "happened"?

I went in looking for frutta di mostarda - not exactly an everyday item, but hardly "esoteric" by Zabar's standards. After looking everywhere I could think of, I went looking for someone to ask. One guy with "manager" on his name tag looked at me like I had two heads when I told him what I was looking for. (False modesty aside, my Italian language pronunciation is excellent.) After having no luck trying to tell him the name, I explained what it was, and I got an almost hostile suggestion to check the jam section otherwise -- "shrug." I was taken aback but tried someone else - obviously not regular floor staff but not otherwise identified by title, who just gave me a blank look and started to shrug too, when I said "thanks" and left. I didn't recognize either of them, so I'm wondering if maybe there's been turnover, or hopefully not some kind of sea change? Even when they couldn't help, I've never seen such a cavalier attitude from them and the contrast left a really bad taste in my mouth. For me it's needless to say it won't affect my shopping there, unless it proves to be permanent, but I am wondering whether anyone's noticed anything like this? Hopefully it was just sunspots or something but it was weird...

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