I've been made to feel more welcome walking into a McDonalds than I was at Otto last night. Yes, the food is cheap and good. I get it. And that being the case, I understand that you can't expect the highest levels of service. But as with anything, I think that service exists on a spectrum, and the service at Otto was at the extreme low end of that spectrum. Despite having a reservation, we were ignored by the hostess(actually there were three of them), seated nearly a half hour late which seems to be a matter of course at this place, and saw our waitress once the entire night. Has anyone else had bad experiences at this restaurant. Are there any other restaurants which you feel have notably bad service? Do restaurants with great, and yet inexpensive food get a pass when it comes to service?