We walked through the door and noticed there were a lot of stairs to go down, with my Ma's bum knee we not happy to see this, We noticed a few hand made signs pointing to the elevator saying "elevator to The Saloon" we labyrinth down to the hostess stand and a man starts yelling at us!?
THIS IS NO WAY TO GREET YOUR CUSTOMERS! He yells that this is not an entrance and we are trying to sneak in. One: There were signs pointing to the elevator that someone from your restaurant must have made. Two: We were are all adults all over 35(and we look it) Three:We made reservations. Who at our age makes reservations and "sneaks" in a restaurant?
Our appetizer of short ribs were delicious, but cold we sent them back to get reheated and they came back room temperature.
When our plates were cleared after the appetizer the bus boy placed our dirty forks and knifes on our napkins leaving the napkins dirty and useless.
I was told the minute steaks were delicious, and the fries were too salty. the gnocchi was beyond bland and tasteless when the waitress cleared the table she asked if I wanted to keep the leftovers I told her no thank you, and that I found the food tasteless. Nothing was done: we were not comped nor any apologies were given.
The bar looked beautifully made with dark wood and leather and drink menu looked promising, but I rather have drinks at home where I do not get yelled at and my thermometer is calibrated.
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