Ok....so i have neverpoeted a review of a restaurants, but i really think this is warranted. I have been to Sagra two times since it opened. I will preface my thoughts and say, that i know they are brand new and have several quirks/training to iron out, but what i experienced, i feel is unacceptable for ANY restaurant, new or old.
First experience: Went with my boyfriend and have very friendly waitstaff. We ordered our meal off the menu and then heard the waitress at the other table talking about the specials. We were never told there were specials. My b/f got the lasagna. It was pretty good....nothing to write home about, it was not out of this world--but pretty decent. I got the mushroom pasta. I thought my food was pretty tasty, enought so that I wanted to go back to try something else on the menu.
Second night (2/26): Arrived at 6:00 with my girlfriend. Only about 6 ppl in the entire restaurant (if that). I asked if we could sit at the high top at the bar. the Hostess said no. I asked to sit at the high top and the lower bar...she said NO again. I asked to sit at a table and she said that EVERY table in the restaurant was filled (for 6:30). She said the only place to sit in the ENTIRE restaurant was at the bar. I found it every hard to believe that EVERY table was going to be taken at 6:30 sharp, and there was NO room for 2 ppl to get a quick dinner wtihin 30 minutes. Unbelievable--you would think that a restaurant would take into consideration no-shows, and there would be room for a walk-in of 2 ppl.
It doesn't stop there though. So we sit at the bar, bartender was nice. We ordered our dinner and then saw that the tables were getting bread, we waited about 5 minutes or so and then had to ask the bartender if we could have some, since we ordered dinner--he then yelled over to the waitress to get us bread...somewhat unprofessional. I am not expecting service like No. 9 Park or anything, but a certain level of professionalism is expected.
Our meals came out very quickly.. I got the lemon scented ravioli--thought i would be daring. it was awful. the lemon tase overpowered everything making the entire dish quite acidic--and it was undercooked, it was luke warm in teh middle, the ricotta was not cooked through. My friend ordered a pizza. it was warm and looked like it had been sitting out under a light for a while. It was a below average pizza.
Still doesnt end there. The busy bartender never followed up with us to see if we wanted another drink, andi had to ask him to fill refill my water glass. By this time we just wanted to get out. So we waited with our food dishes in front of us for about 20 minutes until he decided to pay us a little attention. He took our food plates away and we have to wait another 10 minutes to get his attention to get our check. I understand he was busy, and the bar seemed to have been understaffed, but come on!
I would only go back there if it were for a drink after work, never again for dinner.
I think i am going to see how long THIS place lasts in this location. I think if it lasts longer than 6 months, than perhaps i wil consider going back.....until then...make sure you have lots of time and patience if you decide to dine at SAGRA.