Just went here for the first time today. I got the plato de Chicken Tinga and the SO got...well...a "plated" vegetarian burrito. Don't ask, she's and odd bird. (And always wonders why what I got was so much better than hers) Anyway...
It's probably the best tinga, hell, one of the best Mexican chicken dishes I've ever had. The meat was very moist, perfectly seasoned, packed with flavor, with some good rice and beans (not transcendent). But that tinga...reason alone to come here. I could make a lunch out of 3 tacos de tinga. The "plated" burrito came strangely with asada on top, but the wait was so long we both said screw it and chowed down. The asada was dry and somewhat bland.
Here's the thing: The wait was way too long for what we got...okay okay i know it's not a taco stand but I was watching their entire operation. Didn't seem very organized and also didn't seem right to only have one cook working the line while there were so many people waiting. By the time we finished our food, the guy behind me hadn't even gotten his yet, and there were probably 4 other orders after him. I'm not a pushy customer and I'll gladly wait for quality food, but this was one instance where I just think the operation was a little disorganized. I never got my corn tortillas that come with my plate. When I went up to tell them, the counter guy said, "I'll bring them out to you". I saw a great heap of masa and a press right next to him, I almost wanted to offer to make them myself because as I suspected, they were never brought out. They were out of forks at their plasticware stand. In fact before I placed my order I saw a few people walking up and saying their order either wasn't right or was missing something.
All in all I'll be back (it's right up the street from Surfas, so a perfect lunch spot after spending my paycheck on useless kitchen crap that I'll never use) , but only during total off-peak hours, as in, hopefully I'm the only customer. It wasn't even what I would call busy today and they were having problems.