My husband & I were at Reza's on Clark Saturday night & it was so busy as it usually is. Unfortunately the service was awful & we were so disappointed! We have been going there for about 14 yrs now & never had an experience such as this! We were there 20 mins before Mr. Reza came over to ask if we had our orders taken yet. After we said no, another 10 mins passed & his wife came by & asked us the same thing. Then she went & got a server for us. The server took our order & brought us our soup but forgot our appetizer (the soup was only 1/4 full, mind you). When we finally got her attention, she said she forgot. She brought out the appetizer but we were out of pita bread & she didn't stay long enough to tell her. The baba ghanouz was awful, like they just dumped it out of a can - no taste, my husband attempted to fix it by adding some salt & lemon. We didn't see her for a long time & while we were waiting, a bussboy asked us if we were finished. We said no, we're waiting for pita bread & one of the hostesses heard so she got some for us. It took about an hour after we got there before we finally got our dinner, we were so full from the pita & baba ghanouz that we ate a little & took the rest to go. In looking around, other tables were experiencing the same thing. It looked as if they were short help but there were plenty of servers there. It's as if nobody was in charge that night, the owners were there, but didn't seem that concerned.