I went to a Chinese restaurant that I've been to a few times and I do like the food served there.
Today, I decided to try their noodles. Not knowing if they were made to my liking, I decided to have DAN DAN noodle, which is a common dish in many Chinese restaurants and I am very familiar with it. I figured there's no way it could taste bad.
I got something that had absolutely no resemblance to others I've had. First off, it's supposed to be spicy, which was mentioned in the menu, it was not. And it's supposed to have a peanut taste, which it also did not.
I told the waitress that this doesn't taste like dandan noodle and she told me that's how they make it and slipped away before I could say another word. This went on for the next few attempts, with me asking for the boss (she wasn't there) and them telling me no one else complained. So I finally got another girl and I was angry and told her this doesn't taste right, I don't care if another customer ordered it and didn't complain, and I wanted it off my order.
The final angry statements were made in English (I think they weren't good at it) so she snatched it away. I was not charged for it.
Was I wrong to complain? Did it have to go to the point where I was pissed off? Do ethnic restaurants not abide by the same idea of customer satisfaction?
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