We decided to give the restaurant at this resort a try recently. I can't really comment on a lot of the food, because we walked out after about an hour-and-three-quarters, after having been served only our soup and salads. Why we waited that long is still a wonder to me.
The service was horrible, right from the start. When asked about a particular dish, the waiter disappeared and returned about 15 mintues later with a perfunctory reply, supposedly having asked the chef directly. After giving our orders over a half-hour after arriving, we sat and sat and sat and sat. Other tables seemed to be getting food. About a half-hour after ordering, we started to question our lost-looking waiter as to where our food was and whether we could at least have some bread (no, we hadn't even gotten a morsel of bread at this point!).
Said waiter returned 10 minutes (!) later to say our appetizers would be coming soon, and "the bread is not ready yet." Huh? We finally got the salads we'd ordered, which were minuscule but decently prepared. I had ordered the French Onion Soup, which the menu stated was full-bodied and contained a touch of maple syrup. Interesting, no? What I got was, in essence, a lukewarm liquid that tasted of 3 parts maple-tasting substance and 1 part water - no discernible broth of any kind, and sickeningly sweet - with dried out melted cheese topping. Needless to say, the soup went back, with a look of incredulity over my audacity from the waiter, rather than an apology.
A few minutes later, the bread arrives - warm, crusty, and FROZEN in the middle!
For some strange reason, we did not leave right then and there. We sat like idiots for another 20 minutes before finally asking for the bill for our drinks (which HAD been served promptly) and food so far. The management was shocked that we'd walk out, but we heard the waiter call into the kitchen, "Don't cook the mains" for table such-and-such. They hadn't even started on them???
People staying at this resort do so on the American plan, i.e., their breakfast and dinner are included. Did the fact that we were not staying there have anything to do with our experience? Did the fact that our waiter was obviously inexperienced and new at this, and perhaps not on buddy terms with the kitchen staff have any connection?
Has anyone else out there eaten at this restaurant? I'd love to hear about it.
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