I can feel truly baffled when a restaurant at which I've had poor food or service on several visits is lauded as a terrific place by almost eveyone else.
There is a local Italian place that has okay food and the most unpleasant hostesses we've ever met. We've gone and stood for 10 minutes while the hostesses gabbed and left us waiting without so much as a "be with you in a minute". Yet the reviews and raptures for this place are effusive in their praise of the food, serivce, ambience, etc.
Why don't we have that "amazing", "superb", "boffo" experience so many others have? We're nice people. We like pasta. Yet this kind of disconnect has us wondering if we are from different planet than our neighbors and community.
Maybe we eat better than most people and just didn't realize it. We're not so old as to be from a more formal, genteel generation yet we expect to be treated politely and professionally.
Have you ever encountered this?