I went here last night with 3 other people. We had an 8pm reservation that we were on time for and we were seated immediately. However, there is a main dining room area and then a small dining room off to the other side of the bar that is less "happening" and one wall is actually a drape - I guess when it's warm they open it up. We were seated in this smaller dining area, where there was a heat lamp right above us that was nice but bordered on too hot, and in general we felt a little left out of the place - the ambiance in the main area seemed much nicer.
We ordered a bottle of wine, which the waiter went to get for us, then he came back and said they were out of it. We tried ordering another bottle, but that also they were out of! The waiter brought out a bottle that he said the owner recommended based on the two we had tried to order, so we decided to just go with that. It ended up being really good, and we ended up getting a second bottle later in the meal.
We started with three appetizers - the chicken tenders with wasabi guacamole (very tasty and perfect for 4 people), the duck spring rolls with I think hoisin sauce (I think there were about 6 of them, kinda small, but again very tasty), and a third, cold, appetizer that I can't remember because we never got it. We asked about it after a while, and the waiter told us that for some reason the kitchen didn't get the order so they could make it for us, but it would show up with our entrees. We said no thanks.
At the same time as when the 2 appetizers came out, a salad also came out. Two problems with this - 1) I think salads should always follow appetizers, and 2) I had told the waiter I was splitting the salad with another person, but they only brought out the one big salad on one plate. We had to flag down a busboy to ask for a second plate, and we split the salad ourselves. The salad was the basic "Grill" salad and was good - pretty much your standard mixed greens & balsamic vinaigrette.
All four of us ordered steak, and we all loved them - perfectly cooked to our likings and juicy and tender. They came with two sauces on the side, but I didn't try either and can't remember them. Others at the table did partake but didn't mention anything special about them.
Our two sides were good - sauteed spinach (pretty standard) and mushrooms. I don't eat mushrooms but the others at the table were in love with these.
We skipped dessert.
It was on another person's expense account, so I don't know the total. I do know that the bill still had the cold appetizer on it that never showed up, so the check had to be sent back.
Overall, the food was great, but nothing special, and the service was really shoddy. Our waiter was wonderfully sweet, but he (and the whole place really) seemed overwhelmed. It was packed, and the bar was also very crowded. It's only been open for three months, but seriously, it's not like we ordered anything complicated, and it was a little annoying, and maybe even ridiculous, for them to be out of two wines on a Thursday. And then to screw up the check... Ugh. We still had a good time and enjoyed all our food, but there was no one thing that was really great or special that would make me want to go back. Next time I have Kosher friends in town, I'm sticking with Pat's - better food, and their service puts Prime Grill to shame.
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