The other threads about service made me think--how often do you get poor service? I eat out fairly often and I can only think of one instance, in the past year or so, where I've had bad service(it was at a chain restaurant, maybe Friday's or Ruby Tuesdays where we waited over 20 minutes and finally had to ask for our server, meal--salads took a long time, it took us close to two hours to get out and we got there at 11:15 am before the lunch crowd). I tipped 15% but should have left less. But, other than that, I'd say all the waiters/waitresses have been professional, some friendlier than others but that's a personality thing. Maybe I've been lucky but I don't remember any major gaffes and certainly not a whole glass of ice cold water spilled on my lap! Knock wood... From high end restaurants to chains, I've been impressed with the people working...well, maybe not for dimsum but that's a different ballgame.