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Restaurants & Bars New York State (exc. NYC)

Pinch at empire casino

dseife | | Jun 21, 2013 04:28 AM

Last night we ate at Alain ducasse's new place and were disappointed; maybe we ate ther too soon? Service was slow and there were only a handful of guests. The appetizer salad at $18 was a rip off. The constant noise from the casino floor was annoying. There was a large staff but they still seemed very disorganized. It took 10 minutes to serve a beer. One of us had a birthday and we told the server and they did nothing to acknowledge the celebration. On the positive side, the beer selection, all ny state, was outstanding; nothing like it and the beer prices were excellent. The wings were decent but a little spicy. The steak was fine quality and cooked as requested. Since we do not gamble the casino noise was a real turn off. Parking and restaurant access was easy. Staff really tried to please so ther is hope. The menu was a little all over the place; trying to please everyone. Quirky comment; we ate at in a booth for six and the server could not reach down the end of the table to serve or clean so we had to pass dishes back and forth. Prices on the menu seemed a little high for the location and casino clientele. We shall see how they do; very big place and a lot of money was spent so hope they succeed.