Hi. I have tried emailing and filling up the order form at the E.Dehillerin website but did not recieve any answer til now (about a week). Do they reply rather slowly or do they usually reply quick? ALso, what would be the best way for me to order other than by phone or hopping on a plane to Paris? If anyone has had experience ordering from the states with them, please share your experiences. I would very much appreciate your input on here. Also, with tax and shipping considerations, is it still a bargain to get the cookware from them (@ 1 Euro = $1.34)? I am thinking of getting a whole set or several cookware items both copper and SS (8-12 pcs). Please, enlighten me!!! Would love to hear from you!