I went to make a reservation on OpenTable for 2 people on a Wed. for dinner on Thurs. Asked for 7PM. Came back with nothing at 7, but 6:30 or 7:30 available. Chose 6:30. Went to the restaurant at 6:30. The place was almost empty. People started trickling in around 7. We left about 8 and the restaurant was maybe half full if that. Why couldn't we get a 7 PM reservation? Were they not making all their tables available on OpenTable. Would I have gotten a 7PM reservation if I called?
I think I'll ask them the next time I go there. But I'm wondering if anyone here who works in the industry has the story. Thanks.