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MiLa New Orleans - Service Woes, But Good Food


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MiLa New Orleans - Service Woes, But Good Food

stevenr | | Feb 11, 2009 10:42 AM

We had ONE night on our own in New Orleans for Super Bowl weekend, so we wrung our hands deciding on which place to pick. We chose MiLa since it was within walking distance and everyone kept saying it was the best kept secret--including the culinary-trained brother-in-law.

From the very start, our waitress was horrible. It took her about 10 minutes to even acknowledge us, and ask for our drink order. I asked what beer they had. She couldn't remember and didn't have her list. " What do you like?" she countered. I listed off a couple, and she said, yeah, they had that....OK, I said.

Fast forward to 10 minutes later, and she returned, wondering if I had ordered something from her (I kid you not). Perhaps she had forgotten, as she was fussing over the wine snob next table over who had requested to SEE THE LABELS of several different bottles. Five more minutes go by, and she comes back, telling me they are OUT of that beer. A half hour later, I was finally sipping a cold one.

Our first courses were the deconstructed oysters Rockefeller and an arugula salad with soft cooked egg. The salad contained what is perhaps the BEST arugula I have ever tasted, in a light vinagrette. The oysters Rockefeller were plump and tasty. The sweet potato rolls and cornbread were outstanding.

After our first courses were removed, it must have taken another half hour to be served our entrees. All the tables around us had been served, and we suspect she forgot to place our order. Once it arrived, she made a flippant remark about how there were 2 big parties in the house that night. Like it was our fault for only being a party of 2.

Contrary to the service provided by our waitress, the bus staff was outstanding. Plates removed promptly, water glasses refilled, etc.

My wife's double cut pork chop was very good, but the oversized pork chop seems pretty common fare on today's menus. I had a roasted Halibut with some type of miso glaze, which was nice and tender.

Unfortunately, by this time our mood and taste buds had been dulled by sitting at the "9th Ward Table" as my wife started calling it: entirely forgotten. We wonder -- perhaps if we were racking up a big wine bill, things would have been different.

Postscript: the next evening we ate with a larger group at LUKE in the Hilton on St. Charles.
The place is stadium-loud, but we could have kissed our waitress' feet for being so attentive.
The food was outstanding and was about 20 percent less expensive than MiLa.

I would be curious to see what level of service others on this board have experienced at MiLa.