Ever eat at a place, and see that it has so much potential, but then you sadly conclude it will likely NEVER live up to all this potential that could easily be met, if only a few tweaks where made? That's how I felt eating when I ate at the Mermaid Inn last night--UWS location. The place was full. I ate at a corner seat at the bar, right near a ridiculously placed "display" of oysters and mussels etc. So the bar seating is very cramped on one side because of this. Further the front door staff was DISTRACTED and BICKERING and CONFUSED fron the moment I walked in. I stood for several minutes while they all looked in a computer utter confused. The place is tiny, how confusing can seating be?? Why is a computer even needed for such few tables. I had muscadet wine $9 and the lobster sandwich $24. Both were forgettable. The very cute bartender was clueless about wine. The lobster sandwich was a stingy portion compared to Ed's and Pearl's. The few french fries on the plate were so salty I could dust off the salt from each fry--awful. While I was on my way to the bathroom a bus boy nearly knocked me out by slamming a kitchen door on me--see the bathrooms are labeled "head" and one bathroom is RIGHT IN FRONT of a very busy kitchen door. I walked out after my meal--NO ONE thanked me for coming, yet there were 3-4 people working the front door last night--utterly clueless front of house staff from what little service I received. I doubt I will return. I rather head down to Pearl's or even Ed's.
Sad. I really wanted the UWS to have a good seafood place because DOCKS doesn't cut it either. (I havent' tried Neptune yet).