Went there last week on a weeknight, before the place was even busy. The waitresses, who were just walking around and doing nothing, were the most miserable bunch, ever. They were not busy, nor was the place hot or noisy. Yet they looked like they're being forced to build a pyramid.
The lobster roll was delicious, and it's not like the waitstaff was actually rude or particularly mean. But why so miserable on a Tuesday early evening? Surely lobsters are more hospitable.