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Magimix Malfunction

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Magimix Malfunction

gdaerin | Feb 21, 2009 08:29 PM

I decided to make some bread for the first time in my magimix tonight. I followed the instructions in the manual and now my dough hook is stuck in the machine and won't come out! It's impossible to get out. And the bowl won't come out either. Has anyone had this problem or know how to fix it? I'm worried about trying to get it fixed through the warranty because I ordered it through Chef's and they still haven't replied to an email I sent a month ago about the Magimix being delivered with a huge gouge in the box and a scratch on the machine!

Right now I feel like a fool for buying the magimix, I thought overall it would save me money because I wouldn't have to worry about it malfuctioning or breaking easily.

Help?

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