One of my Le Creuset lids fell on the floor (after smashing into my face, off the refrigerator...OUCH!), and broke in half. Their website says they won't replace things that are damaged by accidental breakage. But I seem to remember people here saying they got replacements after breaking their pots, etc.
Can anyone advise me on what to do? (aside from icing my eye and thanking God my cheekbone didn't break!!!!)