I had a very bad fall (stepped on a Dum Dum sucker) and fell on a cement floor. I'm very disappointed by the lack of response from the management of a small but very successful fast food restaurant that opened across from where I live.
What is standard operating procedure in the restaurant business for non-food injuries? There was no accident report made. I asked to speak to the manager and was told that he had to leave for an "emergency" at one of the other stores and was offered a free dinner.
I hadn't heard from him so I stopped in to follow up with him, he was there and said he thought the assistant had "taken care" of it--because she gave me a free dinner!?
Thanks in advance for your input.
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