General Discussion

How important is "service"?

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General Discussion 2

How important is "service"?

Ellen | Aug 29, 1999 08:03 AM

Recently, to celebrate my birthday, Jeremy and I went
to La Luncheonette. The meal was nice - nothing
spectacular. But what really brought it down a notch
was the service. There was only one other table being
served, yet the service was slow, disinterested, and
cold. By slow, I mean I had to indicate we were ready
to order. Disinterested - I had to ask for a water
refill. Cold - no eye contact or connection of any
sort. I walked away feeling that this was a place I
would not return to. Granted, I might feel differently
if the quality of the food had knocked my socks off. I
am no fan of the overly solicitous style of table
waiting, but the fine line between on and off service
is one that really affects my experience of a
restaurant.

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