I have heard so much about Il Bagatto, but I have tried twice in the last week to dine there. However on both occasions I was rudely greeted by the guy who sits a the desk just in front of the desk. Neither time I had a reservation, instead I was just looking for an opening or to be on the list for a table when one came up. Unfortunately, this all mighty guy had no interest in dealing with me. His response the first time was that it could be an hour or more but if he forgot about us it would be even longer and tonight his response was that the had reservations until 11 pm, and that they had not decided how long they were going to hold tables for people with reservations (the restaurant was half empty at that point) and that we might end up waiting until 10:30 anyway (It was 7:15).
I am not discounting Il Bagatto as a good restaurant, I am just wondering if anyone else has experienced this same problem with this guy.