Went to HECOTB about a couple months ago for dim sum on a Sunday and had a wonderful time - food was piping hot from the carts, wonderful variety, the place was packed, and everything was tasty.
We decided to go back on 2/3/07 and noticed a HUGE difference. We went in, and the restaurant was noticeably empty for a Saturday at noon. There were quite a lot of new faces, in fact, I didn't recognize the majority of the staff. We sat down at a table with a greasy lazy susan and were given a pot of generic tea - usually they would ask what kind of tea we would like. The food was very different. There was very little variety with the same items coming around three times, and a lot of the standard items like the fried taro dumplings were nowhere to be found. The wrapping on the shrimp dumplings was thick and doughy - unlike the thin chewy wrappings that we remembered. Even the flavor of the steamed spareribs were completely different than what we had before. All of the steamed food was only lukewarm. The spring rolls were cold and the skin were hard/tough - tasting like they've been refried multiple times. Overall, I was massively disappointed as HECOTB was one of my favorite places to go for dim sum in the area. Anybody have ideas as to what has happened or alternative dim sum places to go?