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On My *hit List: The Pasta Shoppe, Oak Park


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On My *hit List: The Pasta Shoppe, Oak Park

David Hammond | Dec 26, 2004 07:41 PM

So we needed some Italian bread tonight, and the Wife trundled off to The Pasta Shoppe, which though they have inflated prices and a limited selection retain the distinct advantage of being close to home.

She comes back with a loaf that’s hard enough to crack ice – she should have squeezed it to make sure it was fresh, of course, but she’s Nordic and unfamiliar with the ways of Italian bread.

So I call The Pasta Shoppe and say, “You know, I buy Turano Filone all the time and this bread my wife just bought has got to be at least three days old.”

The guy, Steve, says, “Oh, yeah, we don’t get it delivered on Sunday, and we were closed yesterday, so that means it’s, yeah, a few days old.”

Steve says he’ll give me a new loaf, so I ask the obvious question: “Well, do you have any fresh ones?”

He checks; no, he doesn’t; they’re all stale.

To which I rejoin, “Sir, you should really remove stale bread from your shelves.”

Steve agreed, but when The Wife returned the bread about an hour later, the rack was still full of stale loaves.

If I were The Pasta Shoppe, here’s what I would have done: I’d either remove the bread from the shelves (the obvious action) or offer it free or at a deep discount to customers who might want stale bread for bread crumbs (which would generate good will).

When a store knows they’re selling stale bread, and they don’t remove the stuff from their shelves, they are engaging in a deceptive practice that really chafes my butt. Until such point as Oak Park gets an Olive Garden, The Pasta Shoppe is going to have to do.

Congratulations The Pasta Shoppe. You made my Oak Park *hit List.


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