Last night, my girlfriend and I brought an out of town guest who was craving pizza to Grimaldi's. There was a wait, as usual. After waiting about 25 minutes the line was slowly moving along. Then, two SUV's pulled up with approx. 12 people who were dressed up trying to look like celebrities going to a club, and were let in immediately. Looking in the window, you could see they took up the better part of 1/3 of the restaurant, thus prolonging our wait. Knowing the restuarant doesn't take reservations, we inquired why they got to sit immediately and the host said they had "made arrangements weeks ago. They're a tour group from Europe". When we asked how much longer our wait would be, he just said he didn't know. When we told him people who were on line were getting upset and leaving at having been skipped in line after waiting patiently, he just shrugged his shoulders as if it didn't matter to him at all. Clearly, Grimaldi's is not above preferential treatment or changing their policies as they see fit. But worse, they just didn't care at all how it affected us, their customers, who had been already waiting on line. We left and ordered pizza from Fascati's, vowing never to return.