just to balance out the threads about bad service experiences, i was hoping to start a thread about good service. i learn alot from reading the guest perspectives on this board and i'm always looking for new "tricks" to wow the people i serve.
so...have you ever had a server who went above and beyond? did a server do something special or signifigant that really made your night? or something small that just made all the difference? or if you're a server- what kinds of neat little extras do you do to impress people?
here's something i did the other day that i felt really good about...
i was serving a large table for brunch- it was grandma's birthday so there was a large "grown-ups" table and a separate table for kids. at the end of the meal one of the guests asked me to pour a bottle of sparkling wine out into 12 glasses so the grownups could have a little toast. "no problem," i said, "and how about if i bring out champagne flutes with gingerale so the kids can be a part of the toast too?"
i swear, the woman looked at me as if i had just revealed the caramilk secret! "what a great idea" she said. it was such a small thing but the kids absolutely loved it.
oh, and you know those tide sticks? i can't tell you how many times i've saved the day
when i whip mine out after a guest gets sauce on his tie, or a drop of wine on her shirt.
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