I have been going to Vander Brookes in Old Saybrook for over 20 years.
It had changed hands several times during that period - but they always passed on the recipes which were lovingly followed
The latest owners who took over the business a couple of years ago ( I think they are from NY somewhere ) have finally lost me as a customer
- - after 3 succesive years of Holiday bakery flops ( cakes were stale , had refrig tast, sloppy workmanship, etc....) ..............; stale croissants and several other nasty tasting items I purchased off their catering menu during holidays
and really inattentive and borderline nasty counter service...which has become increasingly worse this past year .....
and the latest.............A crappy birthday cake
I AM DONE
So PLEASE help a fellow CHOWHOUND - -
I have discovered du Glace's patissierie in Deep River - and I think I can warm up to them....I was extremely pleased with a Lemon Birthday cake I bought there last week.....and before that some cookies which were really inventive and tasty and fresh.....and the counter help and baker is always willing to talk and please you (like the "old" Van der Brooke days)
their bread must be good - it is always gone by the time I get there in the afternoons!