5121 Geary Blvd
San Francisco, CA 94118
"Kabuto's fish is great. Prices are very fair. But, the service sucks so much that I don't think I can ever go back. I'm not willing to subject myself to more crappy service to become a recognized regular to get treated respectfully.
My girlfriend and I visited for the second time Sunday, 11/30. The first time we made reservations and had a great experience. This time, no reservation, but got the last two-top in the front corner. Everything seemed to be going fine and, then, my friend who'd ordered a la carte got most of her order right away. And, then... we... waited... for... 25... more... minutes for my sashimi-sushi plate I'd ordered from the menu.
Even after I saw my order sitting on the counter for god knows how long, the girl *still* didn't bring it to the table for several minutes. Barely an apology. No offer of a dessert or drink. No discounted bill. Nothing.
So, that's what she got for a tip... nothing.
It sucks going out for a meal and leaving upset and angry, instead of serene and satisfied.
Good food does not offset total crap service."