This is a sad situation! We love real German food and seemed to have found an authentic German restaurant in the Asheville area. Most other so-called German restaurants are what I'd call Carolina-German. (The "Berliner Kindle" in Black Mountain is an exception.)
The food at "Bavarian Dining" was, for the most part, very good. I was so impressed that I ordered their Schweinshaxen (a favorite of mine) 24 hours in advance. We arrived shortly after 6PM and the restaurant was not crowded. In fact, in was not particularly busy throughout our visit.
We started our meal with a lackluster Kartoffel Puffer (potato pancakes). For the entree I, of course, had the Schweinshaxen and my spouse ordered the Beef Rolladen. The side dishes of Vienna Salad, Spätzle for my spouse were very good. My side of Vienna Salad was also good, but the Knödle were dense and sodden. The German Bread was just okay but one sensitive point with me is the butter. Their's was served cold and hard as a rock. Of course, as time passed on, the butter softened and was flavorful with some herbs mixed in. We did not have wine or beer with our meal. No, not that we didn't want those items,
Now for the bad part(s). While we were seated promptly, and presented with menus, we were not given a beverage menu until I requested one. Our appetizers were presented fairly quickly and our beverage menu was removed from the table at that time.
At that point we waited.....and waited.........and waited. No one asked if we wanted any beer or wine and, finally, 45 minutes later, we were presented with our main course. At no time did anyone indicate that there would be a delay or apologize for it.
It appeared that the only people present in the restaurant were the owner, Dieter Homburg, and the Chef. The Chef was the one who took our orders and served our meals.
We would have ordered some German beers but were never asked if we wanted any beverage. We might have ordered dessert, but were so irritated at the end of our meal that all we wanted to do was leave.
We drove almost an hour from our home to enjoy what we thought would be a delightful dinner. Based of the quality of the food we would return. Based on the quality/speed of the service, we will not. All they had to do was explain/apologize for the slow service and we might have accepted the experience. As it turned out, it seemed that they either were oblivious or didn't care.
If we want to experience authentic German food, Berliner Kindle seems to be our only option. Alas, no Schweinshaxn and less ambiance. But the service is better.
"Bavarian Dining": Schrecklich