SInce I broke the beaker to my Braun multiquick hand blender (white plastic model), I went online to see if I could purchase a new one. Never found a beaker but I saw an impressive video for a fancy schmancy new cordless Braun hand blender that is supposed to be just as or more powerful than other cordless blenders out there--plus it doesn't splatter when lifted up.
I was ready to buy one right then and there but was puzzled when I couldn't find anyone selling one. I went through the whole "Contact Us" routine and was redirected to Proctor and Gamble's contact page where I asked where I could get one of these cordless Braun Multiquick 7 hand blenders (MR 730 and 740 I think).
This is the reply I got:
"I'm sorry you had difficulties locating the Braun multiquick hand blender. However, all Braun appliances have been discontinued including the hand blenders too and they’re no longer available. Generally, decisions to start or stop making products are based on consumer demand, so feedback like yours is extremely valuable. Please be assured I'm sharing your information with the rest of our team.
"However, you can do a basic internet search to locate Braun Hand blenders online as there may still be some retailers who have this product in stock. All our household appliance have a one year warranty and suggest if you do purchase one to make sure you hold onto your receipt. If you locate the unit and if you happen to buy one, we do have multiple reliable service centers available in your state in the event you need one in the future. You can find service center listing online at www.braun.com or you can call our toll free number and obtain this information from a representative.
"To answer your question if these blenders will be coming back soon in the US we have no plans; but I will pass on your information to the rest of the team."
That news really took my by surprise. The reason I'm posting it here is because of that line "I'm sharing your info with the rest of our team." If any of you are attached to Braun products, you might want to shoot P&G an email and tell them so. Sounds like they might reconsider if they get enough input from customers.
I'm just disappointed to have gotten all excited about this beautiful-looking cordless hand blender that doesn't splatter--and then being told I can't buy it. Apparently it hasn't even come to the US so it's not like I'll be able to find "retailers who have this product in stock."