Friday night my fiance took me to Daniel for a birthday dinner. We took the tasting menu with wine pairing. The basics on the food: blown away by the short ribs, two excellent seafood courses (tuna and halibut), and surprisingly mediocre desserts.
All told, we had a fabulous night and laughed at the following. The originally very warm and friendly waitstaff screwed up a couple of issues. First, my fiance indicated that it was my birthday when making the reservation -- the hostess asked for the spelling of my name presumably to make some sort of birthday dessert. However, my candle never showed. (You're probably thinking - who is this girl? poor thing didnt get her stupid candle. But we werent upset by it at all. Just realized after we left that they totally forgot to bring it and had done so with several other tables throughout the night).
Foible 2 - the waiter overcharged us $140. Apparently several drink orders were added to our bill that did not belong there. This is the best part though -- when we pointed it out politely, the waiter replied "Okay," did not even flinch, took the bill, brought it back and NEVER ONCE said sorry or explained. Not a word. In fact, after he dropped off the corrected bill, we never saw him again. We werent all that bothered by the intitial mistake (thanks to the wine pairing) but its kind of fishy that the waiter wasnt even't remotely surprised or confused that we could have paid for a whole nother couples' dinner (at another restaurant, of course) for what they "mistakenly" overcharged us.
So I raise these points to share and ask - would you send a letter? I know it might sound ridiculous, and the tone would certainly not be one of outrage BUT we did pay a little under half a grand for a special night. I kind of just want to experiment and see what sort of response I get.