For those not familiar, it's on Glenridge Ave. a few doors up from sister restaurant Salute. As fans of concept (raw bar, seafood slant, sustainable fish etc.) as well as Salute, we were eager to try. After being shutout reservation wise once before, we decided to head there on early side before a movie, hopefully sit at bar and sample the raw bar and some appetizers.
So we were seated at the bar upon walking in right around 6, wine was being opened, when we were told that we'd have to give up our seats because someone had "called ahead". Ok, I get it. Kind of a reservation. No problem i thought, we'd come back another time, knowing "call aheads" were honored. My wife didn't take it so well. She and owner had a few words, and as i tried to grab her to leave, he said he could reseat us at a table. So we stayed. Gerry, the owner, quickly came over to apologize for confusion with a shrimp appetizer special which was great - simple preparation with some shaved fennel and white beans. A nice peace offering. We also tried the wood fired octopus (nice), Lobster sliders (ok, but more like lobster salad than lobster roll), harvest salad (beets, goat cheese, candied walnuts), pan roasted mussels (delicious - plump, tender, and some dipping sauce) as well as an assortment of east and west coast oysters.
it was time to leave for our movie and Gerry came over to tell us meal was on him. Totally unnecessary but well received of course and above/beyond, in my opinion, the "right thing" in customer service. Looking forward to heading back to sample more, especially the entrees.
Updated 1 year ago | 6
Updated 1 year ago | 3
Updated 4 months ago | 0
Updated 18 days ago | 0
Updated 4 months ago | 2