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Disappointing Dinner at Icarus

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Disappointing Dinner at Icarus

Ian | Jul 26, 2003 09:54 PM

My wife and I have dined several times at Icarus and, although it never was in danger of being one of our favorites, we always enjoyed ourselves. We were particularly impressed one evening last year when my wife was on a strict diet and our waiter and the kitchen went our of their way to accommodate her.

Tonight, unfortunately, was different. The food was fine, but hardly memorable, and the service was not up to par. As for the food, to start I had a pizzetta, my wife and brother had a goat cheese salad, and my sister-in-law had quail. All were fine (the goat cheese in the salad was much stronger than normally found in a salad and was far too strong for my wife's taste), but not extraordinary. Same with the entrees. My brother and I had soft shell crabs, which were ok, but not nearly as good as ones I had recently at Clio and Mistral or that my brother had at Caffe Bella. And for dessert, I ordered the "nice plate of cookies," which was nice at best, and not nearly as nice as at those places that actually bake the cookies to order, not earlier in the day as clearly was the case here.

As for the service, we experienced several lapses. First, the hot appetizers were served first, after which it appeared that they completely forgot about our salads. After about five minutes (which does not seem like a long time in print, but did when hot food was sitting in front of two of us and the other two were waiting for their salads), we had to remind them that we still were waiting for the salads. Based on their response (although they didn't even apologize), it was clear that the salads were sitting in the kitchen but they had just forgotten to bring them out to us. Second, my brother and sister-in-law had ordered the chocolate souffle when they ordered their dinners (as requested on the menu) and specifically asked that it be served without the raspberry sauce (why is it that every kitchen is obsessed with serving chocolate deserts with syrupy raspberry sauce?). We all heard our waiter acknowledge the request, but the souffle was served in a sea of raspberry sauce nonetheless. And finally, my sister-in-law had called in advance to request that the restaurant do something to acknowledge my birthday (a candle in my dessert, or something like that), but they clearly forgot.

All in all, a disappointing experience.

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