So my husband and I were visiting a friend in Midwood today and we decided to take the opportunity to try a pizza at Di Fara. We were ready to taste heavenly pizza and tell our chowhound-y friends that we had made one of the stops on the NYC chow trail of fame. But this was not to be...
We got to the place around 6:30pm. It was pretty busy - about 3 people were ahead of us with orders and a line quickly developed behind us. After about 10 minutes, Dom turned to us and took our order for a mushroom pizza. We repaired to one of the tables in the back with cold drinks for a wait. We had heard from these boards that the wait can be long, so we were expecting it. We waited about 45 minutes and saw those ahead of us in line depart with their pizzas. Fine, no problem. Then we saw some of those who had ordered after us get their pizzas. Hmmm - what's up with that? So my husband and I went to the counter and told Dom's son that we had ordered a while ago. We didn't really catch any conversation they had about it, but it seemed clear that our order had fallen through the cracks. Again - fine, no problem, it was getting really busy, so we understand. But then - nothing. A number of new pies went into the oven, but not ours. My husband was not happy. We asked again - "any news on our mushroom pizza?" - nothing. In the end, we got some slices and ate them, but the service had left a sour taste in our mouth that no amount of heavenly pizza could surmount.
There is no way I will get my husband to go back to try again, but I would like to know if anyone else has had this kind of experience, in case I make a visit with other friends. Were we wrong to order a whole pie? Were we wrong to order mushrooms? I hadn't gotten this from previous postings, but is this another case of a grumpy owner who decides that he doesn't like you and gives you bad service to get you out? If this is the case, what could we have done to tick them off?
If we had gotten a pizza in regular time and it was terrible, I don't think I would be as disappointed as I was with the service we got today. Bad Chow Day.