i've eaten at crustacean three times, all on someone (business) else's dollar, and have come away disappointed each time. while the ambiance is sort of nice (la restaurants don't seem to spend a lot of money on decor, or fantasy), the food was dismal...especially the "famous" garlic noodles with dungeness crab/prawns. each time i ordered them (all 3 times) the shellfish was overcooked and leathery, with a gross, oily coating. as for the noodles, yuck!!! i'll go to mandarin deli instead for 1/8 of the price.
the appetizers were ok, wine list nice but pricey.
can someone please explain why this restaurant is popular (in the same vein, cheesecake factory, crazy fish)