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"Comfort" Lounge?? Hardly...........

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"Comfort" Lounge?? Hardly...........

mary30 | Oct 18, 2009 04:06 AM

My husband, 12 year old daughter and I went (or attempted to), last night. We had made a reservation but before we could even give our name to the hostess she waved her hand dismissively and said "Sit anywhere". Given that there were only two-tops, it was incumbant upon us to maneuver two tables together. But, we gamely did so, took our seats and sat, and sat...It was freezing in the place. None of us were able to take off our coats and the man at the next table was rubbing his hands together for warmth. We figured we could ask a waitress to adjust the heat, if only one had deigned to acknowlege us. There were two of them, in addition to the hostess, and the place was only about half-full. We happened to be sitting right by the register and a pass-through to the kitchen, so the wait staff was practically standing over us, putting in orders but mostly, talking on the phone. We would have been encouraged by as little as a glass of water or a "Be right with you!". But we were completely ignored. We endured about 15 minutes of this, mostly because the chicken at the next table looked really good. Finally we left, without so much as a "Come again soon!" from the hostess, just a disdainful look from the bartender. Very disappointing and, frankly, enraging. Will not return

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