Restaurants & Bars

Casa Brusco in Eastchester has a Meltdown


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Casa Brusco in Eastchester has a Meltdown

attnysteve | Jun 14, 2008 08:47 AM

Our party of 4, with reservations, went to Casa Brusco on Friday night, 6/13/2008 for dinner. Our reservation was at 7:30 pm. We were seated around 7:45 and gave our orders at about 8:00. At around 8:45 we realized time had gone by and no appetizers had arrived. We also notice that tables around us were becoming angry and few tables had food served. We asked where our appetizers were and twice after that, servers asked us if we had requested menus. As we sat we also notice that servers constantly were exiting the kitchen with plates of food, but had no idea which tables were supposed to be the lucky recipients and the servers promplty returned to the kitchen. The few people who were served complained that their food was cold. Ultimately our very small appetizers arrived, with an apology from the waiter that the kitchen was in complete disaray and that when he asked for his tables meals he was thrown out of the kitchen. He offered us free desserts, but that offer was never accepted as our entrees never arrived. It got worse after that, The volume of anger rose in the dining area, people were walking out or asking for the check for what they ate so far. At approximately 9:45, two hours into this ordeal, we came to the realization that our entrees were not coming, that what was supposed to be a nice evening wasn't , and that actually we were no longer hungary. We asked for the check for what we ate so far, since 7:45, drinks and a couple of small appetizers and we left. On the way out we voiced our disappointment with the owner, who was just standing there in a state of shock. Although some people were given complimentary bottles of wine we were not one of the lucky few.

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