Not About Food

Canceling a Reservation

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Not About Food 44

Canceling a Reservation

plaidbowtie | Feb 26, 2012 07:35 PM

This past weekend, I had a friend with reservations at a restaurant here in town. She had to cancel last minute, because the couple she was planning on dining with couldn't make it. When she called to cancel the reservation (it was for that night), the person on the phone said that there was a $50 per person late cancellation fee. My friend protested, and the person on the phone said that it was stated on Opentable when they put their credit card info in to secure the reservation. MY friend is quite upset with this policy, and plans on disputing the charge with her bank. Is this something that happens often?

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