So the family went to eat here for dinner tonight - and we brought our restaurant.com coupon (our last one for this place - used one last Sunday no problem) = our waiter knew that we had one - yet didn't tell us until our bill came that they no longer honor them - as of last Monday...
Tried talking some sense into the manager - no luck- didn't honor the coupon = ended up spending an extra 35 bucks - we would not have gone at all had I known that our coupon wouldn't be honored....you would think they would have taken it this time than let us know the new policy...
Very poor customer service in my opinion...pretty upset but there's not much to do....
So be warned and don't learn the costly way.
Has this happened with other restaurant.com places...now rethinking of buying any more of these "deals"
855 El Camino Real, Palo Alto, CA
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