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Manhattan

Burger Joint - pulling a fast one on customers.

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Restaurants & Bars

Burger Joint - pulling a fast one on customers.

zebilou2 | Mar 23, 2005 10:59 PM

The management at the Parker Meridian are attempting to pull a fast one on the customers at their beloved Burger Joint. They now have posted near the menu signs with names like "007" and "666," which stand for combinations such as cheeseburger w/fries and a soda or cheeseburger, fries and a beer. Fair enough. It makes it simpler for the overworked staff to punch one button on the register than enter each item ordered separately. It's an efficient solution used at many restaurants.

But here's the catch: it's a dollar more to order items in combo form than it is to say "cheeseburger, fries, and a coke."

At first I thought someone didn't know how to add when they wrote out the signs. But the woman at the counter shook her head in resignation and said I had to speak to the hotel management, which I did. Essentially I was told that they're charging more for the combos because they think that people won't bother to look at the regular menu, add up the prices, and figure out that they're being charged more for the same thing if they order by combo name instead of a-la-carte. Basically, they're doing it because they think they can get away with it. Apparently I was the first person to actually complain to the hotel management about this (which I find hard to believe).

Is this cause for a boycott? I'm leaning in that direction. If this is simply being done to catch up with inflation, just charge more for everything. Don't stick it to people who simply shout out a combo name because they're in a hurry, not realizing they're being ripped off. If McDonald's did this there'd be riots.

Has anyone else picked up on this? If we all complain to the hotel management, maybe they'll end this cynical practice.

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