I always say to my husband "they don't love us" when we are given an un-heated old loaf of bread and some cold pats of butter. Even without the butter it tells so much. They didn't even care enough for their customers to heat up the darn thing. Not to mention some kind of cute whipping up of the butter into an inviting concoction. I can tell in the first few minutes if its going to be a great meal or just a "tie on the feedbag" one.