I have a story about Bistro 110 that is totally based on my sister's experience as told to my mother. I post with that caveat. Still:
My sister and seven others made reservations for saturday night at Bistro 110 to celebrate her husband's birthday. When they showed up, they were told that the resturant could not honor their reservation as they had a kitchen fire and were limited in their service. They sent them on their own.
Ok, they were not totally on their own. Bistro 110 tried other Levy resturants, but could not accomodate their party. In the end, they gave each couple a $50 gift certificate for a Levy resturant (not really the equivilant of a dinner for two)
Since I've been on my high horse of late, I had to point this out too. I surely believe that Bistro 110 had more responsibility to take care of my sister and her party instead of force them to find another spot on a saturday night. Something that took a bit of doing on their spot.
I believe that resturants when faced with this difficult situations make a quick calculation of the "worth" of the parties involved. Essentially, they wrote off my sister and party for $200. Yet, hopefully, with chowhound, Bistro 110 can see that it can be a bit more costly to screw your clientele.
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