Restaurants & Bars

Ontario (inc. Toronto)

BAD experience at Houston Steak and Rib

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Restaurants & Bars 3

BAD experience at Houston Steak and Rib

Jim | Nov 24, 2005 12:02 PM

I would be very cautious about going to or recommending other people to go to this restaurant (Houston Steak and Rib 33 Younge St. Toronto). We arrived at 5:20 p.m. on Saturday Nov 19/05 and were asked if we are going to the Leafs game, we said no. With this seemingly simple question they deliberately never started to prepare our meal until after 7:00 p.m... Three times we question why our meal was taking so long and was always assured it was just in the final stage of preparation. Once the waitress even came over and started a 45 second countdown that our food was on its way, at this point another waitress came over and they both walked away. Fifteen minutes later she returned with another excuse for the delay.
Another time a waitress came over and asked if we enjoyed the meal, we said ‘no we are still waiting for the meal to arrive. ‘ We were going to get up and leave at this point and only pay for the drinks and appetizers, the receptionist nearby was also puzzled at what was going on with there staff. Awhile later 2 waitress showed up to reassure us the meal was coming very shortly, we decided to give them 2 minutes , The main course now arrived, the spouses steak was well done not medium done as requested, The waitress had another steak cooked as requested but of course now we are not eating at the same time together . Finally we were asked “wasn’t it worth the wait" we said “no, the food was nothing special to be worth waiting that long for”. We finally got out of there at 7:50 p.m.

Jim

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