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Babbo - terrible experience!


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Babbo - terrible experience!

peckslip | | Jul 2, 2007 05:45 AM

I hadn't been back to Babbo in a while, but have had great experiences there, and have been dreaming about the ravioli so thought I'd give it another try - it was one of the worst experiences I've ever had!

Food and service was poor all around, and dining on a Sunday should not be an excuse for a second rate meal, and third rate service.

Upon arriving, we were treated wonderfully, and felt right at home; but that was short lived. Our waiter was technically good (with ingredients, explanations etc), but brusque - I kept on thinking of used car salesmen.

We asked to speak to a sommelier, as the extensive wine list was a lot to contemplate, and we needed some help navigating it - anyway, that's the sommelier's job. We also ordered at that time (asparagus, sardines, goose liver ravioli, king salmon, sweetbreads). The first course was brought out BEFORE the sommelier even showed!

Sorry, but I think that's so unprofessional and sloppy! We complained and the waiter came over and said, "I guess he's too busy, or forgot," and then corrected my pronunciation of "sommelier!" We were shocked at the rudeness, and sloppiness. The waiter did find us a nice bottle (as i said, technically he was knowledgeable, but of course, our food had already arrived), and service was non-existent after that: water glasses were left empty, wine wasn't poured, plates weren't cleared, and the waiter made one cursory stop to ask how things were, but did not stick around for an answer - perhaps he saw our half-eaten plates, and decided it was better not to have an answer.

Perhaps we should have spoken to the manager immediately, but waited until we exited and then had a short discussion with him.

Regarding the food: the ravioli was underdone, the sweetbreads were lifeless and runny, the salmon was average.

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