I had a reservation for a party of two at Babbo for 7:45 made 30 days in advance. When I called back with my confirmation number the day before on the phone number given by the restaurant when I made by booking, my reservation was confirmed for 10:45?? I indicated my reservation was for 7:45 and after a few minutes of is it possible the reservation is under another name line of questions, I was told that I had changed my reservation to 10:45 because of theatre tickets. What?? This was an out and out lie! Given that this reservation is for my husband and myself and I would be the only one making or changing any kind of a reservation it was ridiculous. The reservationist was adamant that we had changed the reservation.
It occurred to me after hanging up that someone more important called in needing my table at the decent hour of 7:45 and I was bumped. Needless to say we did not go to Babbo that night, and the incident has put me off the restaurant completely.
Has this happened to anyone else????????????